Q: Do your windows qualify for the Tax Credit

A: Yes, Wellington has tested with the NFRC using a product called Heat Mirror SC-75 and it meets all the requirements for your windows to qualify for the 2009 Tax Credit

Q: Where are my windows made and by whom?

A: Your new Wellington windows will be manufactured by Wellington at our custom window manufacturing facility in St.Louis Park, Minnesota.

Q: How long will it take to manufacture and install my new Wellington windows?

A: Once your order has been placed with our Sales representative it will go through several checks and balances to minimize the possibility of any errors. Your new windows will then be custom manufactured and installed typically within 3-7 weeks.

Q: Are Wellington windows custom built to fit my home?

A: Yes, instead of altering your home to fit our windows, we custom manufacture every window specifically to fit the openings in your home.

Q: Who will install my new Wellington windows?

A: Wellington windows are only sold on an installed basis and are installed by Wellington Carpenters who are employees of Wellington and who have been specifically trained to install Wellington windows.

Q: Where can I buy Wellington windows for my home?

A: Wellington has sales & installation offices in the following markets: Minneapolis, MN – Milwaukee,WI – Chicago,IL.

Q: Is Wellington a member of the Better Business Bureau?

A: Yes, Wellington is dedicated to providing excellent customer service and is a member in good standing with the Better Business Bureau in Minnesota, Wisconsin, & Illinois.

Q: Will I have to deal with disposal of my old windows and construction debris?

A: No, Wellington’s installation crews will clean up and haul away your old windows and any debris associated with the installation of your new windows.

Q: Who  do I contact regarding warranty issues or service on my new Wellington windows if the need should arise in the future?

A: You will always contact a Wellington sales & installation office and will be working directly with a trained Wellington Service representative should you have the need for service on any Wellington product we have installed in your home. Wellington’s Lifetime Limited Warranty assures that you have both the protection and confidence that comes from selecting a quality product.

Q: Are Wellington windows & doors rated for energy efficiency?

A: Yes, All Wellington windows & doors have been tested by the National Fenestration Rating Council and have received both the NFRC accreditation and Energy Star Rating for energy efficiency.